Location: Boynton Beach, FL
Client: Ventura Health and Rehabilitation Center
Focus: Invoice Automation, Food & Beverage Inventory, Department Transfers, Recipe Management, POS Integration

Ventura Health Services is a leading healthcare organization operating more than fifteen facilities across multiple care categories, including nursing homes, rehabilitation centers, mental health facilities, and drug treatment programs. With a mission centered on improving patient outcomes and maintaining compassionate, consistent care, Ventura Health places a strong emphasis on operational excellence behind the scenes, particularly within its food service operations.

As the organization grew, it faced mounting challenges in managing food costs across numerous locations, each with different suppliers, menu requirements, and patient dietary needs. The leadership team recognized that ensuring quality and nutrition consistency while maintaining budget control required more than manual oversight. They needed visibility into vendor pricing, tighter purchasing controls, and streamlined invoice management, all without compromising the standard of care patients depend on.

Ventura Health needed a way to:

• Compare vendor pricing across multiple distributors
• Enforce strict per-patient food budgets
• Standardize products and menus across all facilities
• Streamline invoice management and accounting
• The organization’s leadership, spearheaded by Nahal Patel, Senior VP of Nutritional Services, began searching for a technology partner who could deliver these capabilities.

Ventura Health discovered NxtEdge while researching solutions to streamline purchasing and control food costs across its facilities. Impressed by NxtEdge’s experience in healthcare and hospitality operations, the organization partnered with Naomi Canning and her team to design a customized, step-by-step implementation plan.

The rollout was completed in three phases, activating five facilities at a time to ensure smooth adoption, hands-on training, and consistent performance tracking. By the end of the process, all Ventura Health locations were fully live on NxtEdge, operating under one unified system that connected purchasing, accounting, and vendor management with real-time visibility and control.