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What's Included
Vendor price comparison by product
Multiple vendor pricing visibility
Pack and size normalization
Savings reporting
Order guide management
Approved products and preferred vendor controls
Product substitution visibility
Automated vendor price updates when available
Send orders directly to vendors
Direct vendor ordering integrations when available
Vendor minimum and delivery requirement visibility
Order limits and par-level purchasing controls
Mobile ordering
Multi-location purchasing support
Dedicated onboarding and ongoing support
Unlimited users and vendors
Onboarding & Client Responsibilities
NxtEdge provides a guided onboarding process designed to help Clients successfully implement their purchased modules and operational workflows.
Typical onboarding includes:
- 1–2 scheduled meetings per week
- 2–3 hours of homework and data preparation between meetings
- System configuration and setup
- Data review and validation
- User setup and permissions
- Workflow configuration
- Training and best-practice consulting
- Third-party integration setup when applicable
Implementation Expectations
Successful implementation requires active participation from the Client. Implementation timelines vary based on the modules purchased, the complexity of the operation, client responsiveness, data quality, vendor participation, and third-party requirements. While some implementations may be completed in as little as four (4) weeks, more complex implementations may take six (6) months or longer.
The Client is responsible for attending scheduled meetings, providing requested information, completing assigned tasks, reviewing training materials, and participating in testing and validation activities.
Vendor participation, distributor integrations, EDI availability, POS integrations, accounting integrations, banking integrations, and other third-party services are controlled by external providers and cannot be guaranteed by NxtEdge. Delays caused by third parties or incomplete Client-provided information may extend implementation timelines.
NxtEdge will provide training, consulting, and support throughout implementation; however, the Client remains responsible for operational decisions, purchasing decisions, accounting decisions, and the ongoing maintenance of their operational data.
Agreement Terms
Term and Payment
The customer agrees to a 12-month contract with NxtEdge, with payments made either monthly or annually. A 10% discount is offered for payments made yearly in advance. At the end of the initial term, the agreement will automatically renew, and the customer will continue to be charged either monthly or annually based on their original payment preference, unless a cancellation request is submitted to info@diningedge.com.
Cancellation
If the customer wishes to cancel the agreement after the initial term, they must provide a written notice at least 60 days prior to the desired cancellation date. If no cancellation notice is provided within this timeframe, the agreement will automatically renew for an additional 12-month term. NxtEdge adheres to all applicable state regulations regarding automatic contract renewals.
Subscription Service
The Customer acknowledges that this Agreement is for a subscription service and agrees to pay the applicable subscription fees on either a monthly or annual basis, as selected in the Contract. Subscription fees are due regardless of the Customer's level of system usage, user activity, or utilization of the services during the subscription term.
Service Usage
The Customer acknowledges that subscription fees are based on access to the NxtEdge platform and services. Failure to utilize the platform, attend onboarding sessions, or complete implementation activities does not relieve the Customer of payment obligations under the Agreement.
Rebates
The Customer authorizes NxtEdge to act as its agent solely for the purpose of enrolling in and processing eligible manufacturer rebate programs. Rebate eligibility is determined by participating manufacturers and program administrators. Rebate payments are typically issued quarterly and may vary based on purchasing activity, distributor participation, and program qualifications. Participation in rebate programs is optional and may be canceled at any time.
Terms and Conditions
The customer agrees to comply with all terms and conditions outlined in this agreement and will not dispute any transactions related to services provided by NxtEdge.
View full Terms & ConditionsCustomer Data
The Customer retains ownership of its operational data entered into the Platform. NxtEdge retains ownership of its software, workflows, reports, processes, documentation, and intellectual property.
Pricing Disclaimer
Product pricing displayed within NxtEdge is provided for informational purposes only. Actual pricing, availability, substitutions, freight charges, taxes, and vendor terms are determined by the distributor at the time an order is placed. Customers are responsible for verifying pricing prior to purchase.
Third-Party Vendor Participation
Certain features rely on participation from distributors, manufacturers, POS providers, accounting systems, financial institutions, and other third-party providers. NxtEdge does not guarantee the availability, accuracy, timing, or continued support of third-party integrations or data sources.
Bill Pay Services
The Customer is responsible for reviewing invoice details, payment amounts, vendor information, and approval workflows prior to authorizing payment. NxtEdge provides software and workflow tools to facilitate payment processing but does not act as a bank, financial institution, or payment processor. Payment services are provided through third-party partners. NxtEdge is not liable for delays, processing failures, banking errors, vendor disputes, returned payments, or other events outside its reasonable control.
Onboarding Requirements
The Customer acknowledges that successful implementation requires active participation. Typical onboarding consists of one to two meetings per week, with approximately two to three hours of homework and data preparation required between meetings. Delays in providing requested information, attending training sessions, completing assigned tasks, obtaining vendor access, or securing distributor participation may extend implementation timelines.
Authority to Sign
By signing this agreement, the customer acknowledges and confirms that they are signing on behalf of their business and have the necessary authority to enter into this agreement with NxtEdge. This acknowledgment affirms that the individual signing has the requisite legal authority to bind the business to the terms of this contract.